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Correcting "Error: (0x05:0x3B0D) Medium destination element full" error messages
During the backup or restore process of BRU Server the following error message occurs:
Error: (0x05:0x3B0D) Medium destination element full
This then results in other backup or restore operations reporting the following:
Remove tape from drive
Can't tell where the tape in drive 1 of changer0 came from
The cause of this is one of two things, either the library has been loaded with too many tapes (11 tapes in a 10-slot autoloader) or the library tried to put a tape back where it came from, only to find that the slot is full.
The first thing, having too many tapes in the library, it most certainly possible. This happens by putting a tape into every available slot of the library, then after a tape has been loaded into the drive, putting an additional tape into the library in its place.
If you do not have too many tapes loaded into your library and you see this message (Error: (0x05:0x3B0D) Medium destination element full), it could be caused by moving a tape from one slot to another while a backup is running.
To prevent errors of this nature in the future, it is strongly advised that you do not add, remove, or move tapes in a library unless instructed to do so by BRU Server . If you choose to add, remove, or move tapes in a library while BRU Server is running, you must take extreme precaution at all times to prevent errors of this nature.
When a backup or restore process is running, tapes are loaded and unloaded throughout the whole process and since it's difficult to determine when the loading or unloading is going to occur, it is best to wait until prompted by BRU Server to perform tape changes or when the backup or restore process is completed and BRU Server has removed its lock on the tape device.
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